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30-day return policy
During our final summer sale, you'll enjoy free shipping and our 30-day satisfaction guarantee. If you're not satisfied with your items for any reason, you can return them to us at any time.
If you have any questions, feel free to send us an email at: support@ashtonandclarke.com
Frequently Asked Questions
Yes, free shipping is included on every order, because that's how it should be. No minimum spend, no codes needed.
Yes, a confirmation will be sent to your inbox as soon as your order is placed. If you don't see it, check your spam folder or reach out to us directly.
Once your order has been confirmed, you will receive an email with your order number and tracking details. You can enter this information on the Track Your Order page to follow your delivery every step of the way.
You're welcome to return items within 30 days of receiving them.
- Return shipping costs are the buyer's responsibility
- Approved refunds are issued to your original payment method
We're here to help. Reach out via our Contact Page or email us directly. We aim to respond within 24 hours.
Our customer service is available Mon-Fri: 09:00 AM - 6:00 PM | Sat-Sun: 11:00 AM - 5:00 PM
Average answer time: 24h
FREE SHIPPING
Always free shipping with Track & Trace with Canada Post
SECURE PAYMENT
Pay securely with Credit card, PayPal, Apple Pay & Shop Pay
100% Return Guarantee
Within 30 days of delivery, for an exchange or full refund
Customer Service
Friendly support whenever you need it. We reply within 24 hours
Why our customers love Adam:
