We are pleased to inform you that we offer free shipping on all orders, regardless of the order value. Whether you order a single item or multiple items, you will not be charged any shipping fees.

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can track your order by clicking the button in the shipping confirmation email or by entering your tracking number on the following page: Track Your Order

Our processing time is 1–3 business days. Once your package has been shipped, you can expect delivery within 5–11 business days. We do our best to get your order to you as quickly as possible so you can enjoy your new fashion items!

We currently only offer shipping within Canada and the United States, but we are working on expanding to other countries.

You can return your items within 30 days of receiving them. To ensure a smooth return process, we recommend reading our return policy, which you can find in the footer of our website. To register a return, simply send us an email. Our team is ready to assist you and guide you through the return process.

Please contact our customer service team as soon as possible with your order number and photos of the damaged item. We will, of course, provide an appropriate solution.

You can exchange items by returning them in accordance with our return procedure and placing a new order for the desired item. To begin this process, please email us at support@ashtonandclarke.com.

Consult our size chart on the product page to find the right size for your body type. If you are unsure, please contact us for guidance.

Enter your discount code in the designated field during checkout. The discount will automatically be applied to your total.

We accept various payment methods. You can view the available options during checkout.

You can sign up for our newsletter by entering your email address in the sign-up field at the bottom of the page. You will receive updates about new products and exclusive offers.

To cancel or change your order, please contact our customer service team as soon as possible. We can only make changes while the order is still being processed.

We take your privacy seriously. Read our privacy policy to understand how and why we collect, use, and protect your personal data.